Lifetime Guarantee

Our Guarantee

Our unique SWAG guarantee means that for life, if you damage or lose a diamond* from your jewellery for whatever reason, we will replace it free of charge. We guarantee the setting for 10 years too.

All you have to do to keep the guarantee in place is bring your item to us twice a year, once every six months, so we can check the setting and carry out any preventative repairs.

Other benefits

Free cleaning, polishing and resizing for life

Bring your jewellery in any time for professional cleaning. We'll polish and resize rings wherever possible.

Lifetime trade in

You can trade in your diamond jewellery for another SWAG piece provided your new selection is at least twice the retail value of your existing item.

Lifetime Valuation updates

We provide a written valuation of your item when purchased and we'll update this every two years. This is invaluable for insurance purposes.

Sixty Day refund

You may return your purchase within sixty days and receive a full refund, providing it is in its original condition, with proof of purchase.