Feefo Trusted Merchant Accreditation
Swag Jeweller has been awarded the 2015 annual accreditation recognising excellence in customer service by Feefo, our sales feedback partner.
Feefo has introduced the Trusted Merchant accreditation to recognise the hard-work of merchants that consistently deliver excellent customer service in the eyes of their genuine customers. Those businesses that meet the criteria, have been accredited as either a 'Trusted Merchant' or a 'Gold Trusted Merchant'. Swag have been accredited with Gold Trusted Merchant, which means over the course of 2014 we received an average Service Rating of between 95% and 100%.
The ratings and reviews collated by Feefo are verified via sales data, which ensures that only those customers that have genuinely completed a transaction with a business are invited to provide feedback.